E.Leclerc Success Story
Establishing a 1-to-1 relationship with in-store customers
E-commerce offers a smoother, more enjoyable and more personalised shopping experience than traditional stores. Standards are changing and customers are becoming more and more demanding.
Discover how E.Leclerc is transforming and digitalising the physical store to meet these new expectations and retain customers.
"It's for the first time that we have a real relationship with our customers and that we answer to their immediate needs. It allows us to build loyalty. It's a solution that allows us to generate additional sales, improve our image and modernise."
Thierry Aumont, E.Leclerc member
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